Refund policy

5-Day Return Policy

At Nuvon Scents, your satisfaction is our top priority. We want you to feel confident and delighted with every purchase. If, for any reason, your order doesn’t meet your expectations, we offer a hassle-free 5-day return policy.

Eligibility for Returns

To qualify for a return:

  • The product must be returned within 5 days of delivery.

  • The item should be unused, in its original packaging, and in the same condition you received it.

  • Receipts or proof of purchase must be provided.

How to Return

  1. Contact Our Support Team
    Reach out to us via email or our contact form to initiate your return.

  2. Provide Order Details
    Share your order number and reason for return.

  3. Send the Item Back
    We’ll guide you on the return process and provide the address for shipping.

  4. Refund or Replacement
    Once we receive and inspect your item, we’ll process your refund or replacement promptly.

Important Notes

  • Shipping costs for returns may apply unless the item was defective or damaged.

  • Refunds will be issued using the original payment method.

  • Only items purchased directly from Nuvon Scents are eligible for return.

Shop with Confidence
Our 5-day return policy is designed to ensure you can experience our fragrances with peace of mind. At Nuvon Scents, we value your trust and strive to make your experience as effortless as possible.